Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made with Vape Bright wishes to ensure that you are satisfied with your purchase. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48hrs of receipt.
We are selling our products as containing cannabidiol. These products have not been evaluated by the FDA. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any extra benefits for products containing cannabidiol. If you have questions about this product please contact our customer service team at prior to purchase.
The delivery of the ordered will be made to the delivery address specified by the ordering party. If one or more of the items you have ordered are sold out at the time of ordering, we will not be able to accept your order. We will then inform you immediately by email if this should be the case. Vape Bright ships with Regular post and UPS. International orders carry additional shipping charges and must meet regulations for the sale of these products to that country. Vape Bright is able to ship to all US and EU territories There are currently many other countries that allow hemp-based products to be marketed and sold. Contact us to verify that these products can be shipped to your country.
To be able to offer such discounts to our customers all products are shipped directly from the manufacture. This means that if you order two products from two different manufactures, you will receive two different packages. Also keep in mind that although most manufactures are quite prompt in their shipping, any delays in receiving orders are due to their processes, not Vape Bright’s. Vape Bright will however support you with getting any tracking information or tracing related questions answered, so please contact us first.
Vape Bright respects your privacy. We handle your personal information in a respectful manner. We are responsible for all personal information given to us by you, such as name, address, and other obligatory information needed when registering as well as ordering at Vape Bright. Vape Bright will not pass any of your personal information to third parties.
If you wish to return an item, and are not apart of Bright Care, you may do so within 14 days from receiving it. You will receive a full refund within thirty days from when we receive the item at Vape Bright. Items will only be returned in a new and unopened condition in which they were delivered. Please enclose relevant bank and account information. And please keep your mail receipt as proof of shipment. Costs associated with returns are covered by the customer.
Bright Care Guarantee
If you are not 100% satisfied with your purchase from Vape Bright, Bright Care members can return item(s) for a full refund within 60 days of purchase.